Since I've done this stuff before, I'll give you an example of how both statements can be accurate. Before I joined the National Guard, I was a public affairs type in the Navy. During a tour in Iceland, a warrant officer explain the job of public affairs this way. I remember it, I think, word-for-word.
If the admiral smoked crack in the nursery of the hospital and, in the process, burned the hospital down, our job is to write a story about what a good job the base fire department did."Basically factual" can sometimes mean full of crap.
Or, as the Pentagon puts it, "technically true but misleading." There's a lot of that going around.